Non Stop outstanding service right from the start
We are far more than simply a company only interested in selling yachts; we are a full service dealership with long experience of delivering and new boats & yachts to customers across Panama and Costa Rica. We understand your needs, and also understand that satisfied customers are the future of our business so we designed the most complete service that each of our clients enjoy since 2008.
Once a sale contract is signed, our pre-delivery process commences to ensure that the client receives the sparkling new boat he has ordered. This may include a factory visit and sea trial in a fast trip to USA.
The list of things to be checked and carefully scrutinized on the owner’s behalf is long and we have designed and mastered our own process:
- Factory visit & sea trial
- Logistics and permits
- Pre-delivery service
Warranty Service & FREE Preventive Maintenance
We only partner with world leading US manufacturers with a long, uninterrupted and successful record in customer satisfaction, so warranty service is the best in class, worldwide.
On top of the factory warranty every boat we sell includes our exclusive FREE Preventive Maintenance Program for 12 to 24 months including:
- US Certified technicians
- Visits to marina
- Lubes, filters, grease
- Digital scanning and reporting.
Right, you pay nothing for 12 to 24 months depending on the model size.
After sales Service
Our US Certified Service Team is always on stand-by to help you get the maximum pleasure out of your yacht delivering after sales services:
- Routine service, repair and maintenance
- Formal inspections at predetermined intervals
- New equipment upgrades
- Haul out and major overhaul management and coordination (*)
- Vessel performance testing and reporting
- Parts supply for boats and onboard machinery
- Vessel detailing and cosmetic repairs
Francisco is US Certified Technician with more than 25 years in the marine industry.
(*) Although we are MCM, CMD service center, depending on the engine brand, this would be done by its official representative with our Technical supervision.